Skip to content

The journal

Product notes for people who build.

Practical essays on product strategy, discovery, development, technology, and the work of turning ideas into useful products.

087

Leadership & Organisation

12 min read

Professional Growth You Can See in the Work

Turn a vague development goal into a bounded capability experiment with a baseline, focused practice, feedback, reflection, and a transfer test.

Read

084

Design & Delivery

11 min read

User Journey Mapping: Build an Evidence Model

Build user journey maps from observed behaviour, preserve branches and uncertainty, expose ownership gaps, and connect each finding to a product decision.

Read

078

Leadership & Organisation

11 min read

Practical Customer-Centricity for Product Teams

Bring customer evidence into product decisions without turning requests into specifications, overrepresenting vocal accounts, or mistaking rituals for value.

Read